1. Commitment to Privacy
At Vishal Jewellers ("we", "our", or "us"), we value your trust and are committed to protecting the privacy of our website visitors and patrons. This Privacy Policy outlines our practices regarding the collection, use, and protection of information submitted through our website.
2. Information We Collect
We collect personal information that you voluntarily provide when contacting us or submitting an enquiry:
- Contact Form Submissions: Full name, phone number, email address, subject of interest, and message content.
- WhatsApp Communications: Phone number and conversation history if you choose to initiate a chat via our WhatsApp link.
- Technical & Usage Data: Anonymized browser type, IP address, device viewport, and local theme preference (stored via browser localStorage).
3. Purpose of Processing Personal Information
We process your submitted information solely for genuine business purposes:
- To respond to your jewellery inquiries, custom design requests, and showroom appointment bookings.
- To provide customer support and follow up on your requested consultations.
- To protect our website against automated spam, fraudulent enquiries, and security abuses.
- To maintain internal customer service records within our secure administrative portal.
4. No Sale or Commercial Sharing of Personal Data
Vishal Jewellers does not sell, rent, trade, or commercially license your personal data to third parties. Your information is only accessible by authorized showroom personnel for responding to your inquiries.
5. Cookies & Local Storage
Our website utilizes browser localStorage to remember your preferred visual theme (Light or Dark mode). We do not deploy intrusive third-party advertising trackers or unauthorized tracking cookies.
6. Data Security Practices
We implement appropriate technical and organizational security measures, including PDO prepared statements, input sanitization, CSRF tokens, and protected administrative access controls to safeguard your data against unauthorized access, loss, or disclosure.
7. Data Retention & User Rights
We retain contact enquiries for our customer service records. If you wish to review, update, or request the deletion of your personal information previously submitted through our contact form, please reach out to us at info@vishaljewellers.com.
8. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact our privacy officer:
- Business: Vishal Jewellers
- Address: Opp Citizen Co-Op Bank, New Plot, Jammu, J&K 180005
- Email: info@vishaljewellers.com
- Phone: +91 99066 86161